Privacy Policy

How Drosly collects, uses, protects, and manages personal information across its Education Operating System.

Privacy at a Glance

Drosly uses personal information only to operate and secure the platform, deliver educational services, manage subscriptions and payments, provide support, and meet legal obligations. Drosly does not sell personal information.

1. Introduction

Welcome to Drosly, an Education Operating System designed for companies, academies, educational institutions, instructors, and learners. This Privacy Policy explains how Drosly collects, uses, stores, shares, and protects personal information when individuals and organizations access or use the platform and its related services.

By accessing or using Drosly, users acknowledge that their information will be handled in accordance with this Privacy Policy and applicable laws. Companies using Drosly are also responsible for informing their authorized users about how their information is processed within the company’s account.

2. Information We Collect

Drosly may collect the following categories of information:

• Identity information: Name, profile image, date of birth when required, and account identifiers.
• Contact information: Email address, telephone number, address, and preferred communication language.
• Company information: Company name, registration details, sector, authorized representatives, employees, and organizational information.
• Educational information: Course enrollments, learning progress, quiz and examination results, attendance, certificates, webinar registrations, and educational activity.
• Transaction information: Purchases, subscriptions, invoices, payment status, refunds, and related financial records.
• Communication information: Support requests, messages, feedback, rejection reasons, and other correspondence.
• Technical information: IP address, browser, device type, operating system, session activity, security logs, and platform usage information.

3. How We Collect Information

Information may be collected:

• Directly from users when they create an account, complete their profile, purchase a service, join a course, or contact support.
• From companies when they create or manage accounts for their administrators, employees, learners, or instructors.
• Automatically when users interact with Drosly, including through cookies, activity records, and security logs.
• From authorized service providers involved in payments, communications, analytics, identity verification, or platform infrastructure.

4. How We Use Information

Drosly may use personal information to:

• Create, verify, secure, and manage user and company accounts.
• Provide courses, webinars, assessments, certificates, gamification, messaging, and other educational services.
• Process subscriptions, purchases, invoices, payments, commissions, refunds, and financial records.
• Display learning progress, attendance, achievements, and company reports.
• Respond to support requests and provide technical assistance.
• Send account, security, service, payment, educational, and legal notifications.
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents.
• Improve platform performance, accessibility, reliability, and user experience.
• Comply with legal, regulatory, contractual, financial, and audit obligations.

5. Company-Managed Information

Companies using Drosly may create and manage accounts for their administrators, employees, learners, instructors, and other authorized individuals. They may also upload courses, educational records, attendance data, assessments, certificates, and internal company information.

Depending on the service and context, a company may control certain information entered into its company account, while Drosly processes that information to provide the requested platform services.

6. Legal Bases for Processing

Where applicable, Drosly may process information based on:

• Performance of a contract or provision of requested services.
• Compliance with legal, financial, or regulatory obligations.
• Drosly’s legitimate interests in operating, improving, and securing the platform.
• The user’s consent when consent is required by applicable law.
• Protection of the rights, safety, and security of Drosly, its companies, users, and the public.

7. Information Sharing

Drosly does not sell personal information. Information may only be shared when reasonably necessary with:

• The company or organization responsible for the user’s company account.
• Authorized instructors, administrators, and service personnel.
• Trusted infrastructure, hosting, communication, payment, analytics, and support providers.
• Governmental, regulatory, judicial, or law-enforcement authorities when legally required.
• Professional advisers, auditors, or parties involved in a legitimate corporate transaction.

Service providers are expected to process information only for authorized purposes and apply suitable confidentiality and security measures.

8. Data Security

Drosly applies reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These safeguards may include:

• Access controls and role-based permissions.
• Authentication, session protection, and security monitoring.
• Encryption where appropriate and technically available.
• Logging, auditing, backup, and incident-response procedures.
• Administrative and operational security controls.

Although Drosly takes security seriously, no electronic platform, transmission method, or storage system can guarantee absolute security.

9. Data Retention

Drosly retains information only for as long as reasonably necessary to provide services, maintain company and user accounts, satisfy legal and financial obligations, resolve disputes, enforce agreements, prevent fraud, and maintain historical audit records.

Retention periods may vary depending on the type of information, the nature of the service, contractual requirements, company instructions, security needs, and applicable law.

10. Cookies and Similar Technologies

Drosly may use cookies and similar technologies to maintain authenticated sessions, remember preferences, provide essential functionality, analyze performance, improve services, and protect accounts.

Users may control certain cookie settings through their browser. Disabling essential cookies may prevent some platform features from working correctly.

11. User Privacy Rights

Subject to applicable law, users may have the right to:

• Request access to personal information held about them.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or request restriction of certain processing activities.
• Withdraw consent when processing is based on consent.
• Request a portable copy of eligible information where legally applicable.

Some requests may be subject to identity verification, company authorization, legal exceptions, or record-retention obligations.

12. International Data Processing

Drosly and its service providers may process or store information in countries other than the user’s country of residence. Where required, reasonable safeguards will be applied to support the lawful protection of transferred information.

13. Third-Party Services and Links

Drosly may integrate with or provide links to third-party services, including payment providers, meeting platforms, communication tools, and external educational resources. Third-party services operate under their own privacy policies and terms.

Drosly is not responsible for the independent privacy practices of third parties. Users and companies should review the applicable third-party policies before using those services.

14. Children and Minors

Drosly services are intended to be used by individuals who are legally permitted to use them or by minors under the authorization and supervision of a parent, guardian, school, academy, or responsible organization where required.

Companies and educational institutions are responsible for obtaining any necessary permissions before adding or processing information relating to minors.

15. Privacy Policy Updates

Drosly may update this Privacy Policy to reflect changes in services, technology, legal requirements, security practices, or business operations.

Each material update is published as a separate legal version. Historical versions and recorded company acceptances remain preserved for audit and compliance purposes.

16. Contact and Privacy Requests

For questions, privacy requests, or concerns relating to this Privacy Policy, users and companies may contact the Drosly support team through the official support channels available on the platform.

Requests should contain sufficient information to identify the relevant account and understand the nature of the request. Additional verification may be required to protect the account and personal information.

Questions about your privacy?

Contact the Drosly support team through the official support center available on the platform.